Dunedin Airport respects and protects the privacy of all people we deal with and who provide us with information. This policy sets out our approach to the privacy of personal information and is based on the principles expressed through the Privacy Act 2020.
Dunedin Airport collects, holds and uses personal information from the following groups of people:
Data collected may include:
This information is required for lawful purposes used in the functioning of the Airport. We will hold your personal information in accordance with the requirements set out in the Privacy Act 2020. In particular:
For more detailed information about the Privacy Act you can refer to the Privacy Commissioner's Guide to the Privacy Act 2020. If you are concerned that the Airport may have breached the Privacy Act or if you are not sure of our obligations, you can contact the Privacy Commissioner as follows:
We may also collect personal data:
Dunedin Airport may use your information:
We have strict security procedures covering the storage of your information in order to prevent unauthorised access and to comply with the terms of the Privacy Act 2020.
We do not sell, trade or rent your personal information to others. All data is stored behind corporate firewalls and only specific employees can access your personal data. DIAL has in place measures to protect against the loss, misuse and alteration of your personal information. Our servers are protected by reasonable physical and electronic security measures.
This means that sometimes we may ask you for proof of identity or for other personal information before we can process your enquiry further.
You may browse and access information contained on our website without providing personal information.
A secure method using SSL (secure socket layer) encryption is used when customers use for services such as e-shop.
The website may contain links to other websites operated by third parties. The DIAL takes no responsibility for the privacy practices of third parties. You should consult the privacy policies of each linked website to determine the policy that each third party adheres to.
This website may record information about user behaviour. This data cannot be used to identify individuals or any personal information. Any information collected will be used to improve your website experience and will not include any information that identifies you.
CCTV is operated to improve safety and security of passengers, staff, tenants, air operators, contractors and airport facilities.
Any staff incidents or misconduct detected by CCTV will be handled in accordance with their individual employer's Behaviour and Disciplinary policy.
Any criminal activity detected by CCTV will be forwarded to New Zealand Police for investigation.
The placement of the CCTV equipment will not unreasonably intrude on the privacy of individuals.
Signage advising of CCTV equipment will be installed in places to give individuals clear warning before they enter any area covered by such equipment. The signage will also direct people to this policy.
CCTV footage will only be viewed by authorised personnel who have first sort permission of the Privacy Officer. Footage will be viewed in accordance with the purpose of the cameras as detailed above.
CCTV footage will be recorded and kept for approximately 90 days and then deleted. Where an incident or suspected incident has been identified, and with the approval of the Privacy Officer, a portion of the footage is to be retained for resolving that incident.
At any stage, you have the right to access and correct or update your personal information or to request not to receive communications from us. This can be done by contacting us by email firstname.lastname@example.org or by phone on 03 486 2879 ext 3. It is your responsibility to ensure that personal information provided to us is accurate.
If you need to access recordings from our CCTV cameras, you will need to follow the 'release of recordings' process. The DIAL Operations team manages the release of recordings and will help you with the process.
The request must come from a person in a management position in the organisation including the following details:
For further information about this Privacy Statement or if you think that we have breached our obligations, you may make a complaint to our Privacy Officer by writing to email@example.com
Private Bag 1922
Telephone: (03) 486 2879 and press 3
You can also call the Privacy Commissioner's privacy hotline: 0800 803 909.