New Zealand is now at Alert Level 2. Whilst Level 2 will give a sense of normality and freedom, we should do all we can to maximise distance between yourself and others, remain vigilant and not dispense with the health advise that we have lived by for the last couple of months.
At the airport
To assist with passenger flow, the main entrance is now an EXIT ONLY. The north entrance is now an ENTRY ONLY.
Hand sanitisation stations are located at the entry and exit points of the Airport terminal, along with the Customer Services counter. There are also direction and distance markers on the floor.
ONLY passengers with a valid boarding pass will be allowed in the terminal. If you’re showing any symptoms of COVID-19, they will liaise with Air New Zealand for advice on whether it is safe for you to travel.
Once in the terminal, it’s important you wash your hands regularly and keep at least two metres away from anyone outside your bubble at all times.
Meeters and greeters are unable to enter the terminal. We will review changing this, next two weeks. Should a meeter and greeter need to pay for parking, they can do so by entering the terminal via the EXIT ONLY door.We have intensified our cleaning regime throughout the terminal. The focus has been on high traffic areas and touch points. There will be a small number of trolleys available for passengers situated in the terminal. They will be routinely sprayed and wiped down.
We have increased the public health messaging throughout the terminal, by way of posters, digital screens and recorded messages. This is to encourage everyone to maintain good hygiene practices. In order to ensure a safe two-metre distance can be kept from other travellers. Furniture has been rearranged and there markers placed on the floor.
Visitors are to check in at the customer service desk as reception is closed.
Chamber of Coffee and Fuel to Fly are open on the first floor. Both operators will be implementing requirements as per the regulations outlined by the Government. They will both be open to service each departing flight.
Current flight schedule
Air New Zealand are currently operating services to Auckland and Christchurch. Direct services to Wellington will resume on Monday 1 June.
The current schedule can be located on our website and is subject to change.
Jetstar have suspended their Dunedin – Auckland service until approximately Sunday 31 May. If this affects you, please contact Jetstar directly. Please be mindful of the influx of calls that both airlines are currently facing.
Latest advice for international travellers
All Dunedin – Brisbane flights are suspended until further notice. If this affects you, please contact Virgin Australia directly.
The New Zealand border is currently closed to almost all travellers to help stop the spread of COVID-19. The travel ban applies to all arrivals into New Zealand whether it is by air or sea. Exceptions can be made on a case-by-case basis by Immigration New Zealand for:
For more information visit Immirgation NZ.
Momona Garage is closed. Fuel purchases are available via the Outside Payment Terminal 24/7.
For the latest health advice, information and advice on COVID-19, please visit the Ministry of Health website.