Flight information for Arrivals


When arriving in Dunedin from overseas, passengers must proceed to the passport control point. You will need to have the following documents ready:


-Completed passenger arrival card.

-Once processed, you may proceed to baggage claim to collect your bags.

If you require a transfer on your return from our Brisbane to Dunedin service, please make sure you book a shuttle or taxi prior to your arrival back at Dunedin Airport.


Unless you are a New Zealand citizen, resident or from a visa-free country (a full list of is available on the New Zealand Immigration Service website, details of which are listed below) you will probably be required to have a valid visa before entering New Zealand. Visitors who are not required to have a visa will still need to show:

- a return travel ticket or evidence of onward travel arrangements.
- evidence that you have sufficient money available to fund your visit.
For further information about visas and other immigration requirements, please visit the New Zealand Immigration Service website or one of their branch offices.


After collecting your baggage, proceed to the exiting point where your passenger arrival card will be checked by an officer.  Following this you will then go through to Customs and the New Zealand quarantine inspection service. Don't forget to declare any necessary items as there are severe penalties for failing to declare articles that are prohibited, restricted or for which you are required to pay duty/sales tax. If you have a query in regards to what food and plant materials you can bring into New Zealand please contact the Ministry for Primary Industries (MPI). Please refer to www.mpi.govt.nz

New Zealand Customs Service
Freephone: 0800 4 CUSTOMS (0800 428 786)
Phone (outside New Zealand): +64 9 927 8036